About Humanitix

We're Australia's #1 fastest growing ticketing platform and leading social enterprise

Limitless career progression, that comes from being an online global start-up

Start-up culture, great team, funded by the foundations of Google and Atlassian, based in McMahons Point in Sydney

Humanitix is the world’s first humane ticketing platform that donates 100% of profits from booking fees to children’s charities. We’re converting the USD$3.7bn in annual global booking fees into social impact projects that give disadvantaged kids greater access to education, healthcare and a fair go in life.

Our mission is to bring people together to inspire and invest in humanity. We LIVE for events. We LIVE to help our thriving community of event hosts sell more tickets AND create more impact. We believe it's our best shot at changing the world.

If you love live events, are driven, entrepreneurial, optimistic and passionate about social change, we want you!

About the role

We are looking for a new Head of Design to take ownership of all things design at Humanitix. This is a hands-on role as being a small team you would initially be the only designer. You will help us create exceptional user experiences across our applications while driving best practices, building out our design component library, workshop new features, build our marketing material. You will work closely with our head of brand, engineering team, and customer experience team. In simple terms, you will make us look kick ass!

Requirements

Be ethically aligned and genuinely inspired by our mission.

A great work ethic and the confidence to escalate problems and ask your colleagues for help.

An outstanding portfolio, showcasing a foundation in Interaction and Visual Design, and prototyping

Understanding of how to create usable, accessible, and modular designs

A keen eye for design and the desire to add the extra 1% that make good applications great

A good sense of humour and warm heart - your colleagues are awesome human beings who bring their personality into the office.

Who are we?

We’re the world’s first humane ticketing platform that donates 100% of profits from booking fees to charities that help disadvantaged kids gain access to education, healthcare and a fair go in life.

Operating as a ticketing platform we help event hosts (music festivals, conferences, galas, workshops, etc) manage their event, sell tickets, and create impact through our unique philanthropic model.

Fast growth tech start-up, well funded after raising $3m from Google & Atlassians and other major foundations.

Founded in 2016, currently 23 people (soon to be 27)

We are a global business, and have offices in Sydney, Auckland, and soon to be Denver.

Our customers include Strawberry Fields Festival, TEDx, Inner Varnika, Cancer Council, Lifeline, Westfield, Finer Things, Blazing Swan as well as events featuring the likes of Edward Snowden, Sean Carrol, Peter Singer and more.

Years 3+ We are already in three countries… in another 3 years we will hopefully be in 6+... those in our team who deliver and have ambition could be leaders of a region or country. By example, James Humpherson, who joined us at the age of 24 (three years ago), is now General Manager of our Australian operation.

Why You’ll Love It Here

You will have JOINT OWNERSHIP to contribute and change the customer experience process & be responsible for its success

We do not micromanage anyone, you are trusted, have full autonomy, and are treated as an adult

We use the absolute BEST software, tools & equipment to do our job.

We ONLY hire other smart, ambitious people who LOVE to learn and grow

As an early team member, your input will be absolutely CRITICAL to the success of the company in all areas – including design, marketing, and product.

To Apply:

Along with your resume and cover letter, send or point us to examples or a portfolio of your work. Ideally, send us work that shows us your experience on products that have shipped to real-world users. Let your personality shine through in the cover letter and help us learn why you want to help empower the team, organisers, and customers. What else are you passionate about? What about this job attracts you? Why will Humanitix change the world?