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Field Officer (IA)



Posted on Tuesday, November 7, 2023

About GiveDirectly

GiveDirectly (GD) provides cash grants directly to people living in extreme poverty. Since launching in 2011, GD has raised over $1B, delivered cash to more than 1.5 million recipients, launched operations in 15 countries, and continues to expand its reach across the Global South. GD has also grown the research base supporting unconditional cash with 20 randomized control trials from its programs, generating rigorous evidence across countries and contexts. As a result, GD has been celebrated as one of the most innovative non-profit companies by Fast Company, while the growing cash transfer movement (and GD’s leading role within it) has been featured in the New York Times Magazine, This American Life, Foreign Affairs, and The Economist.

Across our global offices, our culture is candid, analytical, non-hierarchical, and agile. We work alongside 750+ individuals who come from 21 different countries and speak 69 different languages. Team members at GiveDirectly attest that diversity, equity, and inclusion are not just buzzwords, but a fundamental part of our culture and values. We actively seek to recruit individuals from the communities we serve, and use DEI as a lens in our hiring practices, programs, and initiatives. Our goal is to maintain a workplace where everyone can bring their authentic selves to work, and feel valued and respected for who they are. We strive to be inclusive of all cultures and experiences while upholding our values globally. In the spirit of our "Know Yourself and Grow" value, we recognize there is always room to improve our team's working experience. But day to day, we aim to "Create Positive Energy" - we take care of one another, have fun, aim to maximize flexibility and accessibility in roles, and pursue professional development opportunities to stay challenged & engaged in our work.

We are proud to be an equal opportunity employer, and we do not discriminate on the basis of race, color, religion, gender, sexual orientation, national origin, age, disability, veteran status, or any other status protected by law.

Role Overview

The Field Officer will play a critical day-to-day role in delivering GiveDirectly’s gold-standard cash transfer product to donors and recipients. The Field Officer will be responsible for reviewing the recipient surveys and associated processes that facilitate GiveDirectly’s unique cash transfer model.
The role will reward high-quality judgment on operational questions and challenges, work ethic, communication skills, and a strong commitment to GiveDirectly’s mission and model. In brief: The Field Officer- Internal Audit will be expected to audit the work of the enrolment team, whose core responsibility is surveying households and enrolling them in our programs.

Duty Station: Liberia (Remote Counties)

Key responsibilities:
Assess our field processes and recommend any corrections and improvements as and where seen.
Measure the quality of FO data against set data quality standards and reporting any cases of inconsistency.
Assess our field team’s compliance with GD field processes and policies.
Identify and report key risks associated with GD’s program in the community.
Report any cases of fraud and bribery by GD staff and or recipient(s).
Examine local stakeholder’s assessment of GD’s program within their community.
Engaging with GiveDirectly recipients in the field, in order to:
The Field Officer will play a critical day-to-day role in delivering GiveDirectly’s gold-standard cash transfer product to donors and recipients.

For this reason, the suitable candidate for this position will:
Possess a degree in a relevant field.
Possess previous working experience in the field with preference to disadvantaged communities (2 years minimum).
Have the ability to audit recipient surveys and associated processes.
Possess some Monitoring and Evaluation Experience.
Must possess work/language proficiency in English and any of these languages: Lumasaba or Lugwere.
Good computer and mobile device data entry and assessment ability or experience.
Possess critical thinking ability and good judgment in resolving operational glitches.
Possess high-quality problem solving, work ethic.
Good time-management skills
Particularly skilled with interpersonal skills high honesty, and integrity.
Strong interest in the mission of GiveDirectly and commitment to advancing GD’s distinctive values.
Physical fitness and the ability to cope with difficult weather conditions or terrain.
Excellent communication skills and the ability to represent the organization effectively to external parties
Have the ability to exercise patience and good judgment in resolving recipient problems.
Strong alignment with GD values (below)

GD Values
Recipients first. We prioritize recipient preferences over donor preferences or our own.
Team Next. We do what is best for the success of the organization - not the individual.
Be proactively candid. We say what we believe and are honest in sharing information.
Create positive energy. We strive to be a source of energy - not drain it - for our colleagues.
Think rigorously. Act Quickly. We are intellectually rigorous and oriented towards action - not debate.
Know yourself and grow. We recognize and accept our imperfections with a focus on growth
Accept reality. Propose solutions. We don't dwell on problems. We are actively working to create solutions.
Be productively ambitious. We take the risk of pursuing industry-changing successes, not marginal advancements.

Read more about our ongoing diversity, equity, and inclusion efforts here and about our decision to move our central support teams to remote first here.

About the hiring process

Format: The hiring process follows the same general outline for all open roles:

First interview (30 mins)
Take home skills assignment (~2 hours)
Second interview (1 hour)*
Third interview (1 hour)*
Final interview (1 hour)
Reference checks (30 mins each)

*For some roles, second & third interviews are combined into a panel interview. If there are adjustments or variations on this process, those changes will be communicated during the first interview.

Venue: We conduct interviews over Google Meet with camera on (unless communicated otherwise).

Accessibility: Closed captioning is available during all Google Meet interviews, and interviewers will also post interview questions in the chat box throughout the call. If you need assistance accessing either of these features, please let your interviewer know at the start of your interview!

**GD is committed to observing all local, national and international laws that protect children, vulnerable adults, and basic human rights of all. GD is committed to a policy of “zero tolerance for sexual exploitation, abuse, and harassment (SEAH)” and expects anyone who works for GD to uphold the protection and safeguarding of our recipients as a priority.**