How will I be making an impact?

Be the voice of the user at Dost. Build a culture of User Research led design and development at Dost at all levels by supporting different teams with and leading end-to-end User Research projects.

• User Research Projects

  • Engage in diverse types of research studies independently & with the team.
  • Build user understanding and skills on new types and methods of user research, through secondary research, from internal Dosts’ studies & quick experiments on the same; while enriching Dost’s knowledge base!
  • Continuous Discovery research using different methods will be a major part of this role. In addition to that, it will also include - Evaluative Research, Ethnography, and other Qualitative methods.
  • Engage in both remote as well as in-person research; which might be moderated/ unmoderated, like user interviews, surveys, usability tests, FGDs, ethnographic studies, A/B tests, etc.

• Leading end to end

Design and execute all the steps involved in a research study:

• Planning: Identify research goals > Choose research methods > Create a user research plan >
• Execution: Recruit participants and manage logistics > Conduct some research! >

• Closing: Analyse & synthesise results > Share your research findings & recommendations

• Supporting different teams

  • Collaborate with different teams to
    • understand their goals, priorities, and different projects
    • identify and develop requirements for user research wherever needed
    • execution of different research projects
    • sharing research findings and insights to make their decision and improve their design and execution

You’ll be a great fit if you:

• Have a strong passion for creating a positive impact on society.
• 2+ years of experience in conducting different kinds of user research studies and have led at least 3 user projects end to end.
• Are excellent with conducting user interviews, both remote and in-person, moderated and unmoderated. Also, have decent experience with 2-3 other user research methods.
• Have theoretical knowledge of different aspects of user research - via reading books/blogs, doing courses, college, etc.
• Have conducted/ participated in different forms of user research - quantitative, qualitative, ethnographic, etc.
• Are good at quickly learning about new areas, applying them to work, and continuous development of your understanding & skill in those areas.
• Understand basic product metrics and how to use them to find answers to right questions.
• Have excellent communication skills, written (English) and verbal (Hindi and English).
• Have the ability to work independently and collaborate with cross-functional teams.
• Are comfortable and effective at juggling multiple projects across teams simultaneously in a fast-paced work environment.
• Thrive on a high level of autonomy and responsibility. Ability to self-organize and effectively manage your work is important.
• Are curious and constantly keep asking questions, especially the ‘stupid’ ones.
• Bonus points: if you have worked in education, social impact space or with tech start-ups

How long will the process take?

• Intro round with product manager (25 mins)
• Portfolio Review (55 mins)
• Live case study (55 mins)
• Mock User Interview (30 mins)
• Culture fit round with CTO / someone else (55 mins)
• Reference checks
• Offer

The entire process can take 2-3 weeks from application to offer.