Overview

Digital Harbor Foundation is dedicated to fostering learning, creativity, productivity, and community through education with a vision of digital equity for everyone. Driven by our sincere belief that access to opportunity is a basic right, we take bold yet practical actions to support making a better future now. Through a portfolio of projects focused on developing leadership within communities, we support those closest to challenges to take deliberate actions based on a design thinking approach, backed by data analysis, grounded in a practice of collective impact, and driven by a commitment to racial equity.

At Digital Harbor Foundation, the Operations & HR Coordinator is responsible for supporting the organizational functions of Human Resources and Operations and reports to the Chief Operating Officer (COO). The Operations & HR Coordinator is an integral member of the Operations Team.

Education and Experience Requirements

• Associates Degree in a related subject desired, Bachelor’s preferred.

• 3+ years of administrative assistance experience, preferably in human resources.

• Experience in nonprofits, education or technology is highly valued.

Knowledge, Skills and Abilities

• High level of interpersonal and ethical skills to handle highly sensitive and confidential information, situations, and documentation.

• Superb verbal and written communication skills with attention to detail in composing and editing materials.

• Comfort proactively learning new skills.

• Comfort using HR databases and systems.

• Ability to collaborate on informal and formal team-based projects.

• Ability to be proactive and forward-thinking in all aspects of the role.

• Proficient with Google Suite (Sheets, Docs, Slides).

Additional Notes

This position is based in the Baltimore, MD office of Digital Harbor Foundation with opportunities for telework.

Role and Responsibilities

• HR Support: Assist in supporting employees with human resources needs, including employee changes, profile updates, and direct deposit confirmation. Provide general human resources support as needed.

• Recruitment & New Hire Activities: Provide support for all recruitment and new hire activities including: populating job descriptions and hiring plans, posting positions on appropriate sites, tracking job postings and applicants, reviewing resumes, performing phone screens, scheduling interviews, and communicating with applicants and hiring managers. Assist with employee onboarding by coordinating documentation, receiving references, conducting HR orientation, and scheduling onboarding sessions and training. Ensure compliance with USCIS Form I-9 Employment Eligibility Verification.

• HR Technical & Functional Administration: Provide first-level technical support for employees with internal HR sites (ADP WorkForce Now, Carefirst, Health Equity, UNUM). Provide necessary HR maintenance to include updating the HR Notion site, employee handbook, updating processes and forms, creating documentation, etc. as needed.

• Human Resources Information System (HRIS): Coordinate and enter information in the personnel data management system for employees, contractors, interns, and volunteers and provide reports, as necessary. Communicate with employees as necessary regarding any missing documents, etc.

• Benefit Administration & Management: Process enrollment, cancellation, and changes of benefits. Provide support regarding annual open enrollment communication and election process.

• Performance Management: Leverage current tools to manage mid-year and end-of-year employee performance evaluation processes.

• Operations Support: Assist in obtaining support from the City for the Tech Center with building maintenance. Receive, copy, deposit, and report out on mail and checks received at the Tech Center.

• Ad-Hoc, Incidental Tasks, Projects, or Reports.

• HR Employee Census & HR File Maintenance: Ensure personnel files are properly built out in Google Drive and accesses are consistent and appropriate.

• Administrative Assistance: Making phone calls, as needed. Assisting with: scheduling and updating calendars and appointments, meeting notes/minutes, credit card expenditure tracking.General organizational correspondence and follow-up on administrative matters. Upload documents and forms to employees’ personnel files. Provide administrative support to the COO. Create agendas and participate in meetings, as necessary.

Other Duties

Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time or new ones may be assigned, with or without notice.

Compensation

Compensation for this full-time position is $50-53k annually, commensurate with experience.

Digital Harbor provides a best-in-class comprehensive set of benefits to support the team. All regular, full-time employees are eligible for to receive:

Health Benefits & Insurance

• Carefirst Blue Cross Blue Shield - Health, Dental, and Vision Insurance (100% of the premium paid for employees and 85% of dependents)

• Pre-Tax Health Savings Account (HSA) (with $275 monthly employer contributions)

• Pre-Tax Flexible Savings Account (FSA)

• Paid Accidental Death & Dismemberment (AD&D) Insurance

• Paid Short-Term & Long-Term Disability Insurance

• Paid Basic Life Insurance

• Supplemental Voluntary Life Insurance (Employee, Spouse & Dependent Children)

• Total Pet Plan and Supplemental Wishbone Pet Insurance

• Employee Opportunity Program (EAP) - Health and Wellness

• Wellness Reimbursement Program

Retirement

• 401k Retirement Plan (with 6% matching)

Paid Time Off

• 15 Days Paid Time Off Per Year

• 20 Days Paid Time Off Per Year (after 3rd Anniversary)

• 25 Days Paid Time Off Per Year (after 6th Anniversary)

• 16 Paid Holidays (14 common plus 2 flexible holidays, including Dec 25 - Jan 1)

• Paid Bereavement Leave

• Paid Parental Leave for Moms and Dads (two weeks after first year)

If our mission and vision align with your personal values, please apply!

A cover letter outlining your qualifications for the position along with your resume is required. Interviews will be conducted virtually.

Digital Harbor is an equal opportunity employer.