Oversee donation processing, pledge management, reporting, and database infrastructure, while also serving as a key liaison to Finance, Political, Programs, and Communications teams.

Responsibilities

Development & Stewardship

• Manage the Development Associate, overseeing contribution processing, pledges, acknowledgments, and donor communication.
• Oversee donor stewardship systems, including board giving reports, recurring donor management, and third-party giving platforms (Benevity, Fidelity Charitable, etc).
• Prepare, manage, and present monthly development reporting, KPIs, and board updates.
• Support annual giving campaigns, CFC application, and end-of-year tax receipting.
• Create and maintain donation forms, event forms, and donor-facing systems across EveryAction, ActBlue, and OneCause.

Finance & Compliance

• Support processing and reconciliation of contributions across all payment methods (check, ACH, credit card, ActBlue, etc).
• Contribute to monthly and year-end reconciliations, bundling reports, source code tracking, and audit preparation.
• Assist with IRS and FEC reporting in partnership with Compliance.
• Serve as a primary point of contact with the Finance department for budgets, financial coding, and systems questions.
• Maintain contracts and renewals for EveryAction and other database tools.

Political

• Manage candidate contribution uploads, tandem bundling, and political compliance tracking.
• Support the Victory Campaign Board with reporting, uploads, and reconciliation.
• Provide data and registration support for major fundraising events.

Programs

• Contribute to the maintenance of the Elected Officials Map and bulk uploads for global and domestic programs.
• Provide data and registration support for major events, including the International LGBTQ+ Leaders Conference.

Systems & Data Management

• Oversee EveryAction setup, maintenance, and system integrity, including merges, deduplication, coding, and integrations.
• Create and maintain SOPs for all data systems and processes.
• Provide EveryAction training for new and existing staff.
• Manage relationships with external vendors, charity watchdog platforms (Guidestar, Charity Navigator), and third-party tools.
• Lead organizational reporting and data analysis across Development, Finance, and Programs.

Skillset

• Bachelor’s degree from a four-year college or university; plus at least five years of experience in nonprofit data management experience; or equivalent combination of education and/or experience.
• Experience managing staff and overseeing workflows.
• Strong proficiency with EveryAction (or similar CRM), ActBlue, OneCause, and third-party giving platforms.
• Excellent skills in database management, reconciliation, and nonprofit compliance.
• Strong computer skills, including MS Office Suite; advanced Excel skills a plus.
• Highly organized, detail-oriented, and able to manage multiple competing priorities.
• Effective communicator with the ability to present data clearly to leadership and stakeholders.
• Commitment to the organization’s mission and goals.

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