Lead overall product vision, product strategy, and product development for Candid’s industry-leading SAAS products.

Responsibilities

• Overall responsibility and accountability for the successful development and delivery of a SAAS product that is valued by users, financially sustainable, and lead to greater social impact.
• Articulate an inspiring product vision and strategy for Candid’s SAAS product as an exemplar of the power of data for good.
• Lead and own the overall product roadmap and full product lifecycle in service of that vision with an approach that empowers teams, is user-centric, encourages continuous improvement. and drives value alignment, innovation, and growth.
• Coach and accelerate the adoption of rapid prototyping and experimentation in pursuit of solution discovery, refinement, and post-release continuous improvement.
• Design, refine, and scale modern best practices within product team that enables collaboration between product, engineering, design, marketing, and sales.
• As a member of the executive team, be jointly accountable for Candid’s overall success including strategic planning, leadership development, change management, and both organizational and fiscal health.
• Develop a nuanced understanding of the competitive landscape, market dynamics, and diverse customer needs.
• Drive both rapid and breakthrough innovations to respond to evolving needs and opportunities. Take a highly iterative and experimental approach to validating potential solutions to inform the most promising investments.
• Work closely with the VP of Growth on packaging and pricing to ensure products meet market needs, deliver on revenue targets, and are broadly accessible by those who can benefit.
• Advocate for the voice of the customer and lead cross-functional technical, business intelligence, and user insights teams to delight users.
• Own key product success metrics including, but not limited to monthly active users, engagement, churn, and active subscribers.
• Be a public spokesperson for Candid’s mission and products.

Skillset

• 10+ years software product management experience with progressively greater responsibilities and senior leadership roles.
• Strong strategic and systems thinker who can motivate and inspire cross-functional teams.
• Deeply user-focused mindset, ensuring that every product decision is grounded in real user needs, behaviors, and feedback.
• Proven practical experience working and managing using modern best practices for product management, including deep user interaction, continuous releases, and rapid experimentation and prototyping to accelerate solution development, delivery and continuous improvement.
• Passion for and understanding of the social sector.
• Strong technical background, including understanding of modern software development tools and practices. BS degree preferred.
• An outstanding track record that demonstrates a healthy balance of vision, innovation, and ability to execute.
• Experience with human-centered design, agile software development, and lean experimentation.
• B2B subscription product management experience preferred.
• Data driven decision maker.
• Diligent listener and communicator; ability to adapt approach among diverse audiences; comfortable in a highly dynamic work environment.
• Outstanding written and verbal communication skills.
• Willingness to perform other duties and special projects as needed/requested.
• Sensitivity and respect for racial, gender, sexual orientation, and cultural differences.
• Champions and represents Candid’s core values: We’re driven, direct, accessible, curious, and inclusive.

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