Support the data infrastructure and data management needs of the overall fundraising teams within UNHCR Canada, including our Individual Giving and Major Gifts teams.

Responsibilities

Data Management:

• Oversee the organization’s database systems, ensuring data accuracy, integrity, and security.
• Support in the development and implementation of data management strategies, processes, and standards.
• Regularly update and maintain the database, ensuring current and accurate information.
• Perform data cleanup and deduplication activities.
• Perform data cleanup, transformation, de-duplication, and migration activities.

Database Administration:

• Monitor database performance to ensure it is operating at optimal levels.
• Schedule and perform regular database backups and recovery processes.
• Ensure compliance with data privacy laws and organizational policies.

Data Analysis and Reporting:

• Prepare reports and data analyses to support organizational decision-making and strategic planning.
• Develop and maintain dashboards and other data visualization tools.
• Collaborate with various departments to provide data insights and support program evaluation and improvement.

Technical Support:

• Provide technical support and training to staff on database use and data maintenance procedures/best practices.
• Troubleshoot and resolve database-related issues in a timely manner.

Documentation and Compliance:

• Help to create and maintain comprehensive documentation of database systems, procedures, and protocols.
• Ensure compliance with data management best practices and regulatory requirements.
• Conduct regular audits and assessments to identify and mitigate risks.

Team Collaboration:

• Work closely with fundraising team including Individual Giving and Major Gifts team to support data-driven initiatives.
• Foster a culture of data literacy and promote best practices for data management across the organization.
• Participate in cross functional team meetings and contribute to organizational strategy discussions.
• Perform other duties, as required.

Skillset

• 3 years relevant experience with High School Diploma; or 2 years relevant work experience with Bachelor or equivalent or higher.
• Working knowledge of DM-Database Management, PG-UNHCR’s Programmes, DM-ArcGIS (Geographic Information System), TR-Training – Virtual and face to face and IT-Computer Literacy.

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