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Workplace & People Operations Manager

Common Sense Media

Common Sense Media

People & HR, Operations
San Francisco, CA, USA
Posted on Thursday, May 4, 2023
Common Sense ( ) is the nation's leading nonprofit organization dedicated to improving the lives of all kids and families by providing the trustworthy information, education, and independent voice they need to thrive in the 21st century.Every day, millions of families turn to Common Sense for trusted advice and unbiased ratings. We offer the largest library of independent, age-based, and educational ratings and reviews for everything your kids want to watch, play, read, and learn. Our movie and TV ratings are available on, Xfinity, Apple TV, and many other partner platforms helping families make smart media choices. Through our schools program, we provide educators with a curriculum that teaches the essential digital citizenship and literacy skills every student needs to succeed. We also work with policymakers, industry leaders, and concerned parents, caregivers, and teachers to improve the media and education landscape for kids, families, and schools.The Workplace and People Operations Manager plays a key role as a first point of contact for guests and employees at Common Sense. They will play a key role in positively affecting workplace culture and office efficiency. The Workplace Operations Manager will frequently work and collaborate with staff across the entire organization. They also support some of the key functions of the People Ops. team. EMPLOYMENT TYPE : Full Time, Exempt SALARY RANGE: $64,000-$88,000 REPORTS TO : Senior Director of People Operations LOCATION : San Francisco, California WHAT YOU'LL DO :
  • Lead and implement strategies that support a healthy, supportive, and inclusive workplace experience.
  • Support and oversee some of the other functions of the team including but not limited to: payroll, onboarding, offboarding, recruitment, and other tasks as assigned.
  • Manage and coordinate all office needs from site security, building management, equipment general maintenance, incoming and outgoing deliveries and repairs.
  • Work with site security to ensure visitors have a smooth start to their visit, including managing the visitor registration process via site security’s web portal.
  • Coordinate with building management to:
    • Manage maintenance and repair requests via the tenant portal
    • Coordinate annual maintenance of fire extinguishers, certificates of insurance, and other building and unit maintenance needs
  • Manage inventory of supplies for all areas of office to ensure enough stock available at all times.
  • Plan and coordinate catering needs and other supplies for meetings, staff events, and organizational events(weekly in-office happy hour, staff recognition gatherings, annual holiday party, logistics for annual staff retreat, etc.) as needed.
  • Ensure the office is always “Show time ready”
  • Assist with coordination of offsite storage needs
  • Promote healthy collaboration among offices and remote employees.
  • Coordinate reception coverage and provide backup as needed, including but not limited to taking care of all calls and voicemail, ensure visitors are having a positive experience while on premises.
  • Work with staff and building management to address any safety, security, or maintenance issues.
  • Build preferred vendor relationships and collaborate with the front office coordinator to purchase office supplies, furniture, equipment, and catering in accordance with Common Sense's purchasing policies and budget guidelines.
  • Respond to and follow up on staff suggestions.
  • Bachelor Degree AND/OR 2-5 years relevant work experience including HR related functions.
  • Excellent communication skills both verbal and written
  • Ability to prioritize multiple functions and tasks while managing work time
  • Experience with Google Docs, Microsoft Word, Excel, and calendaring
  • Experience creating and sustaining relationships with external and internal staff and clients
  • Ability to effectively and professionally interact with staff at levels of the organization and external visitors and clients
  • Work with passionate professionals.
  • Comprehensive health and wellness benefits: medical, dental, vision, and fitness.
  • Matching 401(k).
  • Work-life balance.
  • The opportunity to make a difference in the lives of kids and families!
Common Sense values the diversity of its employees and is an equal-opportunity employer. For more information on our values, please visit our statement on diversity, equity, and inclusion .Common Sense will consider for employment qualified applicants with arrest and conviction records. However, job offers are made on the condition that the applicant subsequently passes a criminal background check. If the background check indicates a prior criminal conviction, we will conduct an individualized assessment to determine whether the conviction should result in denial of employment.