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Product Manager



Product · Full-time
Mumbai, Maharashtra, India
Posted on Friday, March 10, 2023

About Civis At Civis we have developed a platform that enables citizens engagement, in our democracies, by creating a channel for constructive dialogue between citizens and the Government on draft laws and policies. Through Civis, individuals in India can understand an upcoming law or policy and share their feedback on this law, this feedback goes straight to law makers. This crucial step of consultation allows for participatory design of policies, increased trust and dialogue.

AtCivis we work across two verticals:

  • On national level policies, through our website www.civis.vote.
  • At the grassroots with urban local bodies, and non-profit partners.

On our online platform (www.civis.vote), we: ● Aggregate all open laws seeking feedback. ● Simplify these laws in easy to understand language. ● Translate them in to local languages. ● Reach out to individuals and gather inputs on these laws. ● Analyse and share citizen’s feedback with the Government - building Government capacity to run effective Consultations, and gather actionable insights.

Civis is built and maintained by Civic Innovation Foundation, a non-profit organisation. The foundation is incubated by the Nudge Centre for Social Entrepreneurship, NSRCEL, IIM Bangalore and INFED, IIM Nagpur. Are you driven by a passion to do meaningful work that has a tangible impact? At Civis, we’re uniquely placed – and working at the intersection of many large communities. Our active citizens, Government partners, media and non-profit partners care greatly about making our product better.

Product Manager: Role & Responsibilities Civis is looking for a Product Managerto join our team and lead our technology vertical. If you’re a self starter, who is comfortable with numbers and product development - this role is just for you! The role encompasses 3 broad segments - strategy & planning; operations; monitoring.

Responsibilities Strategy & Planning:

  • Build a compelling strategy and roadmap based on insightful understanding of customer needs and market opportunities.
  • Work towards innovation in the realm of public consultations, through novel technology initiatives.
  • Define strategic priorities for the organisation’s platform in tandem with the needs of our stakeholders. Roadmapping such priorities, and creating a cohesive strategy for the organisation.
  • Manage the roadmap against KPIs and product goals.
  • Discover and present new product insights by analysing qualitative and quantitative customer data.
  • Conduct user research & user testing to collect new customer insights.


  • Working with our technology development partners, developers and Tech4Good corporate volunteers to scope new product developments test new developments rolled out and ensure site performance.
  • Partner cross-functionally with our technology development, program, governance and outreach teams to innovate and execute product initiatives across the organisation. Rally these teams to work together towards a common goal; oversee many moving parts to ensure deliverables are met on time.
  • Working to support the Governance team on government partnerships through data analysis of on-going consultations.
  • Write specs, manage project execution, build UI/UX wireframes, and define product roll-out strategy.
  • Develop and maintain internal documentation.


  • Monitor site performance metrics and analyse trends emerging (including stakeholder interviews, UI site performance, user trends and metrics).
  • Periodically monitoring the organisation’s M&E metrics.


  • 3 to 5 years of product management experience.
  • Open Minded; prior experience in the non-profit and Governance sector is not a prerequisite, but you must be open minded to learn about these sectors.
  • Empathetic; you understand what users need and issues that your teammates face.
  • Execution-oriented; you’re highly organised; you’re comfortable managing many work streams; you know how to make the right trade-offs.
  • Solution-oriented; you’re able to think of out-of-the-box solutions that work with limited resources for product challenges.
  • Collaborative; you work well with all kinds of people and teams; you’re open to learning from partners and peers.
  • Data-driven; you understand how to use data to guide product decisions.
  • Clear, structured thinking and excellent communication skills.


  • You’re passionate about citizen’s engagement and have volunteering experience.
  • You’ve worked in an entrepreneurial environment which needed you to think on your feet and take decisions independently.
  • Familiarity with Open Source ecosystems, Ruby on Rails, Angular and emerging technology frameworks.

Apply by 22nd March 2023 by filling this form: https://forms.gle/2G5towAz7NSqRaWbA Location: Mumbai, India | Full-Time (with 2 WFH days in a week) | Remuneration Range: 6 lakh per annum to 7.2 lakh per annum, with additional employee benefits

Civis is an equal opportunity employer.