Implementation Engineer
Avela
Remote · United States
Posted on Friday, April 26, 2024
We are seeking a talented and detail-oriented Implementation Engineer to join our team. The ideal candidate will be responsible for requirements gathering, designing, implementing, and supporting custom solutions for our clients, leveraging their technical expertise and leadership skills to deliver integration of our products/services and various third-party systems. Our ideal candidate has a strong technical background in software engineering, data integrations, and communication.
This role is fully remote and can be located in Argentina, Chile, Colombia, Costa Rica, Ecuador, or Mexico.
Role Description
- Play a crucial role in ensuring the seamless flow of data between Avela and other various systems.
- Develop custom solutions and configurations based on client requirements, leveraging our products/services, integrating with existing systems and platforms, building add-ons for our products, and internal toolings.
- Conduct testing and quality assurance activities to validate custom implementations, identifying and resolving any issues or discrepancies.
- Provide technical guidance and support to clients, addressing questions and troubleshooting problems, particularly around integrations and custom product features.
- Document custom implementations, including design specifications, configuration details, and user manuals, to facilitate knowledge transfer and future support.
- Collaborate with cross-functional teams, including engineering and customer support, to ensure alignment of custom implementations with overall business objectives and customer satisfaction.
- Accountable for overseeing technical project management and ensuring timely project delivery.
Requirements
- Bachelor’s degree in computer science, software engineering, or related field
- 5+ years of full time professional experience, at least 3 in integrations related software engineering roles
- Highly driven and proactive self-starter with a strong focus on continuous improvement
- Full stack experience with React, Typescript, NodeJS, GraphQL, SQL, NoSQL
- In-depth experience developing highly scalable solutions leveraging AWS or similar cloud services
- Deep understanding of integration technologies such as RESTful APIs, SOAP APIs, ETL, message queues, service bus
- Passion for education, equity, or social impact, edtech experience preferred
- Entrepreneurial spirit and drive, extraordinary comfort with ambiguity
- Startup experience strongly preferred (or indicators of startup readiness)
- Excellent communicator, including written and oral, customer facing experience preferred in English, Professional Fluency
- Among the best at what you do with a growth mindset and desire to constantly improve