About Us

accesSOS is a startup tech nonprofit on a mission to save lives by making emergency help accessible for all.

The Problem: For any emergency, 911 is our go to phone call, except for the 37 million Americans who cannot hear or speak out loud for help. Unfortunately, about half of 911 call centers do not support text-to-911, and updating all systems to the next generation that accepts text messages could take 5-10 years and $15 billion. Even in areas with text-to-911, pinpointing a texter's location is slow and inefficient.

accesSOS Solution: That's where accesSOS comes in. It's a free mobile app that translates texts into 911 calls, instantly shares emergency location and streamlines information to 911. This innovative app is available in multiple languages, making it more inclusive. It not only saves precious time for 911 operators but also provides an accessible, icon-based system that has been a true lifesaver for vulnerable populations. We simultaneously use our innovation as a platform to build awareness and advocate for the national adoption of text-to-911.

Job Description Summary

We are seeking an entrepreneurial, driven, and creative Marketing and Partnerships Lead to join our dynamic team. In this role, you will take the lead in marketing our products and building strategic partnerships with key stakeholders, including disability groups, immigrant groups, and domestic violence survivor organizations.

You will play a critical role in public relations by establishing connections with journalists and media outlets to amplify our mission and reach.

As a core member of the team, you will work in close partnership with the Product Lead, Lead Engineer, CEO, users, and other stakeholders to ensure that our products are effectively communicated and that our message reaches those who need it most. This is a unique opportunity to be at the forefront of innovation in the tech nonprofit sector, contributing to making emergency services more accessible nationwide.

accesSOS has ambitious marketing goals for 2025–starting with an awareness campaign to activate users to download our product, newly launched in California and New Mexico. You will take the lead to design and launch marketing ads on social media, partner with local communities and groups to amplify our message, and generate PR, media, and press engagement.

Key Responsibilities

Marketing Strategy & Execution: Lead the creation and implementation of marketing strategies to promote our products and raise awareness of our mission. Success will be measured by increasing product awareness, driving usage, and growing social media following.

Partnership Building: Cultivate and maintain relationships with disability groups, immigrant organizations, domestic violence survivor networks, and other relevant stakeholders. Success will be measured by growing partnerships that drive engagement and bring their beneficiaries into the fold of our initiatives.

Public Relations: Build and manage relationships with journalists and media outlets to secure press coverage and enhance brand visibility.

Content Creation: Develop and share engaging content across various marketing platforms (website, social media, email newsletters) ensuring quality, consistency, and regular posting.

Monitor and engage on social media: Actively monitor and respond to social media comments to engage with our audience and maintain a positive online presence.

Advertising Management: Manage and execute paid advertising campaigns across Facebook, Instagram (Meta ads), TikTok, LinkedIn, YouTube, and X (formerly Twitter). Use insights from analytics to evaluate the effectiveness of campaigns and adjust strategies to drive product growth.

Analytics and Strategy Adjustment: Familiarity with social media and web analytics tools to track the performance of marketing campaigns. Regularly review data to understand which strategies are driving product growth and adjust plans accordingly.

Cross-functional Collaboration: Work closely with the Product Lead, Lead Engineer, CEO, and other team members to ensure that marketing efforts are aligned with product development and organizational goals.

Stakeholder Engagement: Regularly engage with users and community stakeholders to gather feedback and incorporate insights into marketing and partnership strategies.

Brand Ambassador: Represent and promote the company and its mission both internally and externally, ensuring our values and goals are communicated clearly and consistently.

Stakeholder Presentations: Identify and pursue opportunities to present our work and progress to key stakeholders to ensure alignment and continued support.

Qualifications

• At least 2 years of experience in marketing, partnerships, or public relations, with a proven track record of success.
• Strong ability to develop and implement effective marketing strategies.
• Skilled in building and nurturing relationships with diverse groups and stakeholders.
• Excellent written and verbal communication skills.
• Detail oriented.
• Comfortable managing media relations and securing press coverage.
• Experience in managing paid advertising campaigns on Facebook, Instagram (Meta Ads), TikTok, LinkedIn, YouTube, and X.
• Familiar with social media and web analytics tools to track marketing performance and adjust strategies as needed.
• Knowledge of accessible practices, including captioning, alt-text, and voice-to-text for accessibility.
• A creative problem-solver who thrives in a fast-paced, dynamic environment.
• Entrepreneurial mindset with the ability to lead projects from start to finish.
• Passionate about making a positive impact and improving access to emergency services.
• Able to respond quickly to urgent social media needs.
• A degree or major in mass communication, digital and traditional marketing and social media will be key for the successful candidate.
• Non-traditional academic pathways are welcome and encouraged.

Ideal Candidate

Candidates from the communities we serve are strongly encouraged. We value diversity of experiences and perspectives, and most of our team are people of color with personal experience in underserved communities.

Our ideal colleague holds collaborative team work, equity, and dignity for all at the center of their work and their personal values. We want to work with someone who is a warm, entrepreneurial and positive communicator, who thrives in a team–whether they are the lead or the support on a project. A key super power of accesSOS team members is an ability to find the positive in a start-up environment–we are solutions driven problem solvers; we are driven, we are comfortable with ambiguity, and we are passionate about getting all the things done because our mission is that important.

What Inspires You?

If you have read all the way down here, we know you are creative, strategic, and excited about expanding the reach of our work through impactful marketing campaigns and partnerships. We know you’re comfortable collaborating across teams and stakeholders to achieve our mission.

We hope you are excited to contribute to this mission with passion, compassion, and energy.

Our work has been recognized by Forbes, NBC Nightly News, presented at SXSW, and is funded by Twilio, PagerDuty, Google, MIT Solve, and Draper Richards Kaplan. If you’re eager to add to this growing roster of strategic partners and make a meaningful impact to help shape the future of emergency services accessibility, apply and tell us why!

To Apply

Please apply using this link here: https://forms.gle/ENFq1fDjCxLjNKHy8.

We will begin the application review process immediately, and hold initial interviews from December 23 on a rolling basis. We would like to make an offer to have the successful applicant join us by mid-January, 2025.

Our selection process is outlined below.

We will ask for:

1. A Portfolio / samples of your work which may include:
   1. Social media posts you’ve created
   2. Marketing campaigns or ads
   3. Partnership strategies you’ve developed
2. A Resume
3. Some thoughtful responses to questions about your work and your approach.

• If you are selected for an introductory meeting, you will be invited to a virtual meeting to talk about your work samples, your goals, and why you’d like to join the accesSOS team.
• If you are selected into the formal interview process, you will meet your peer group, the Product Lead and the Lead Engineer so you can do a deep dive into the work and understand if this is a good fit.
• The top candidates will be interviewed by the CEO.
• Preference will be given to California residents that live in the San Francisco Bay area or commutable distance. Current colleagues work in a hybrid environment, with remote and in person office engagement.
• We are building a culture as well as serving our communities and it’s important to us that we’re able to work together to collaborate and work individually to focus on goals and deadlines.
• For those hired into full time positions, accesSOS offers generous PTO and benefits.

To learn more about accesSOS check out this resources:

• Latest video feature on NowThisNews
• www.contact911.org our main app, released in Santa Fe, NM. Testing link for main app: dev.contact911.org
• text911.info (visual map database of text to 911 available areas)